Artificial Intelligence and the Future of Work

Introduction

This report, prepared within the scope of the ActHuman Social Inclusion Initiative’s 2025 program, presents an analytical framework focusing on the effects of artificial intelligence (AI) and digital transformation on Türkiye’s labor market, economic structure, and social equity. It draws on current national and international data to assess Türkiye’s position in the age of artificial intelligence and examines critical themes related to the transformation of the workforce, enterprises, and public policies. 

To understand Türkiye’s digitalization trajectory, a dual reality becomes evident: individuals exhibit a high level of engagement with AI tools, online platforms, and digital services, while enterprises, particularly SMEs, demonstrate extremely low levels of digital infrastructure and limited datause capacity. This contrast is one of the key determinants of Türkiye’s progress in the AI era. Data indicate that Türkiye accounts for 3% of global traffic to generative AI tools such as ChatGPT, placing it among the countries with the highest usage rates. Yet enterprise-level digital systems remain limited, with ERP adoption at roughly one quarter of firms and even lower rates for CRM systems. This combination reveals a strong individual appetite for digital tools alongside significant institutional under-preparedness

Section 1: What Is the Artificial Intelligence Revolution?

The world is on the verge of an AI-powered technological revolution being adopted faster than any previous one. We are in a period in which professions, job descriptions, and the nature of employment are being fundamentally and rapidly transformed. Understanding these global trends is necessary to place Türkiye's specific challenges and opportunities in the proper context.

Conclusion

This report began by framing the Artificial Intelligence revolution as a global revolution. The analyses conducted have shown that Türkiye will face a paradoxical combination of strengths and weaknesses during this revolution. Türkiye has a digitally eager and young population with significant digital potential. However, this potential is severely constrained by deep structural fractures, such as a corporate sector dominated by “data-poor” SMEs and a human capital system that fails to equip its citizens with the skills required for the future.